Service delivery

MiniCrow is an API. There is nothing physical to ship, so this page covers the equivalent: when credit appears, when the service becomes usable, and what happens if either does not.

When your credit appears

• Card or UPI: immediately. The balance moves as soon as the payment gateway confirms the payment, and the dashboard shows it on the next page load.
• Bank transfer: once we have matched it against our statement, usually the same working day and within one working day at the latest. Tell us the UTR from your bank on the billing page and we will find it.
• If a payment leaves your account and no credit appears, write to support@minicrow.com with the reference. We either find it and credit it, or we return it.

When the service becomes usable

• An account can call the API as soon as it has credit and an API key. Creating a key takes a few seconds and needs a confirmed email address.
• There is no waiting list, no provisioning delay and no minimum term. Availability is worldwide, over HTTPS, at any hour.
• Each call is charged only when it is answered. A call refused before it reaches a model — no credit, a revoked key, a model that is not available — costs nothing.

If something does not arrive

Every call your keys make is itemised in your dashboard within seconds, with what it cost. If a charge is there and the answer was not, tell us and we will refund it — see the refund policy.